"It's never been more important to double-down on the human traits that artificial intelligence doesn't have so we can all move forward, like empathy, kindness, ethics, and the ability to solve problems from a more humanistic way." The Journey to the Top of Mount Kilimanjaro "With the grief experienced from people or relationships we’ve lost, coupled with the transition of jobs and anxieties about rapid changes we can’t control, the level of fear and uncertainty has resulted in an increase in depression, addiction, and suicide," Lim said.
This perspective is especially important as we go through a reset after the pandemic, she adds.
"Job satisfaction can be a building block for an enlightened business model, but in Beyond Happiness, I describe how companies and their teams can go to the next level, having an impact that will ripple out to all their stakeholders, communities, and even the planet." "While on the book tour promoting Delivering Happiness, we began to recognize that there was a need for more emphasis on the individual's authentic connection to a larger purpose at work and life," Lim told Startup Savant. This led her to write “ Beyond Happiness: How Authentic Leaders Prioritize Purpose and People for Growth and Impact” (Grand Central Publishing). She began addressing bigger issues of true personal fulfillment, values, and purpose - and how individuals and companies can have a positive impact far beyond their immediate ecosystem. But there were core elements that needed to evolve and be built out from there. As Lim worked with clients like Starbucks, McDonald's, Sallie Mae, and the United Arab Emirates, she came to realize that the first book was a great example of how Zappos created a culture that connected worker happiness to profits. Jenn Lim is the CEO of Delivering Happiness, a business consultancy she co-founded with Zappos' CEO, the late Tony Hsieh, after collaborating with him on his 2010 bestseller of the same name. The CEO of Delivering Happiness says that leaders from startups to global organizations need to go beyond merely making employees and customers happy to be able to thrive in the post-pandemic world.
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